How to setup emails on an Android mobile device

Follow the steps below to set up your domain emails address on your Android mobile device:

  • Open the email application on the device.
  • Select add ‘new account’.
  • Enter your email address and email password.
  • Select ‘Manual Set up’ to manually enter the server details.
  • Select the type of account you want to set up, we recommend IMAP. Click on ‘IMAP Account’.
  • Next to Username enter your full email address.
  • Scroll down and fill in the Incoming Server Details:
    IMAP server - Enter mail(dot)the domain name. eg:mail.yourdomainname.co.za
    Security type - Set to 'SSL/TLS'.
    Port number - 993.
  • Scroll down to fill in the Outgoing Server Details:
    SMTP server - Enter mail(dot)the domain name. eg:mail.yourdomainname.co.za
    Security type - Set to 'SSL/TLS'.
    Port number - Change the port number to 465.
  • Tick the “authentication required before sending emails” box.
  • Username: enter your FULL email address and password.
  • Click sign in.
  • You will be directed to your inbox when the set-up is complete.

Server ports:

  • IMAP uses port 993 with SSL encryption.
  • POP uses port 995 with SSSL encryption.
  • SMTP uses port 465 with SSL secure encryption.