How to set up your mail in Microsoft Outlook

Follow the steps below to set up your Webster-hosted email address in Microsoft Outlook 2016 / 365.

Open account settings in Outlook

  • Open Outlook.
  • At the top of your window, click on ‘File’.
  • Select ‘Add Account’

Enter your mail details

  • A Welcome to outlook box will appear, enter your email address.
  • Select ‘Advanced options’, then select ‘Let me set up my account manually’.
  • Click ‘Connect’.
  • Choose an account type –  IMAP or POP. We suggest you select IMAP.
  • Enter the mailbox password.
  • Click ‘Connect’.
  • Enter your Server Settings if they have not already been detected automatically:

Incoming mail server settings:

Server: Enter mail. (dot) before your domain name. eg: mail.domainname.co.za

Port: 993 (or 995 for POP)

Encryption method: SSL

Require logon using Secure Password Authentication (SPA) is unticked.

Outgoing mail server settings (SMTP):

Server: Enter  mail. (dot) before your domain name. eg: mail.domainname.co.za

Port: 465)

Encryption method: SSL

Require logon using Secure Password Authentication (SPA) is unticked.

  • Click ‘Connect’.
  • Enter the password (your email password) and tick save this password then Click ‘OK’.

Server ports:

  • IMAP uses port 993 with SSL encryption.
  • POP uses port 995 with SSSL encryption.
  • SMTP uses port 465 with SSL secure encryption.
  • It is also possible that your local IP is blacklisted. Please contact our hosting department and provide them with your local IP address to assist you further.
  • Account Setup is complete.
  • Click ‘Done’.